Review, Renewal, Cancellation, Performance Fees & VAT
• Commitment Terms: M2, M3 and M4 carry a binding three-month minimum — the shortest window in which search engines and conversational LLMs can crawl, index, and begin citing entity structured data — after which monthly agreements become rolling month-to-month retainers cancellable on 30 days’ written notice. M1 Brand Beacon is a foundation engagement: its core deliverables are built once and handed over. It runs either as a three-month engagement, or as a twelve-month tapered term (below). At the end of month three you step up to M2, continue at the maintenance rate, or stop.
• The M1 Twelve-Month Taper: M1’s annual term is charged at two rates rather than one flat discounted rate, because the foundation work is delivered once, not every month. Months 1–3 at €2,700/mo (€8,100) while the foundation is built, then months 4–12 at €1,500/mo (€13,500) to run and grow it — €21,600 paid once, against €32,400 at the monthly rate. The taper does not auto-renew: continuing at the maintenance rate after month twelve runs month to month on 30 days’ written notice.
• Payment, Prepay & the Annual Unlock: Billed monthly in advance with no setup or onboarding fees on any M-tier package. Database Reactivation is the single exception: bought standalone it carries its own €1,500 setup fee, waived inside M3 Growth Lighthouse and M4 Enterprise Horizon. Prepay the three-month term for 10% off, or take the twelve-month term — flat 15% off: M2 €50,490, M3 €76,500 and 15% off the scoped M4 fee, or the taper on M1. The 15% replaces the 10% rather than stacking. Prepaid fees cover a fixed term: if you stop early, delivery continues to the end of the term already paid for and the prepayment is not refunded pro rata. No termination fee is charged in any case.
• Payment & Card Security: Card payments are taken through a TLS-encrypted, PCI DSS-compliant payment provider; card details are entered with and held by that provider and never touch Nordic MarTech systems. Quarterly and annual terms can also be settled by invoice and bank transfer on request, where settlement runs entirely through the banks involved.
• Renewal at Your Locked Rate: An M2–M4 twelve-month term is prepaid, not a lifetime licence. It renews automatically for a further twelve months at the same rate you first paid — your renewal price does not rise with our published prices — unless you give 30 days’ written notice to contact@nordicmartech.com before the renewal date. We email you ahead of the notice deadline with the exact date and amount. No cancellation fee, no exit procedure beyond that email.
• What the Twelve-Month Term Includes: Five custom done-for-you marketing and SEO workflows documented as standard operating procedures — stated value €2,500, not separately billed, scoped during onboarding and yours to keep permanently, whether or not you renew. Smart Pixel setup waived, including your first 500 enriched B2B account records. A 45-minute performance review every 3rd month to benchmark progress against the baseline captured at launch — you do not need to request it.
• Brand Strategy Session Credit: The €500 Brand Strategy Session fee is credited in full against the first invoice of any M1–M4 package commenced within 30 days of the session. On a flat prepaid term the credit and the prepay saving are mutually exclusive — you take whichever is larger, not both — so on monthly starts the credit applies in full, and on prepaid M2–M4 terms the prepay saving is normally the greater. On the M1 taper the €500 comes off the twelve-month total. One credit per client, not transferable. The session remains fully deliverable and payable on its own if no package follows.
• Stated Values: “Total value added” combines the stated value of included items with, on flat prepaid terms, the prepay saving against the monthly rate. Those values are what each item costs to buy separately from us, not an estimate of the return it will produce for your business. The M1 taper saving is stated as a saving only and is deliberately not counted as included value.
• AI Visibility Scorecard: Citation tracking reflects observed responses from third-party AI assistants at the time of measurement. These systems are non-deterministic and change without notice; the scorecard is a directional trend measure, not a guaranteed ranking. Your historical scorecard data is exported to you on request at any time, during or after an engagement.
• Business Terms & VAT: All work is business-to-business. Prices are quoted and invoiced in euro. Nordic MarTech is not currently MVA-registered, so no VAT is added while that status applies; when registration becomes required, MVA is added from the registration date, with notice before the next invoice. Any VAT obligation in your own jurisdiction, including reverse charge, remains yours to account for.
• Database Reactivation — Performance Fee: Database Reactivation is charged as €1,500 one-off setup plus 30% of verified collected revenue on qualifying closed deals. €0 setup inside M3 Growth Lighthouse and M4 Enterprise Horizon. The 30% performance share is never waived on any tier — on standalone campaigns or inside any package. A contact qualifies only where there has been no prior contact for 90 consecutive days before outreach begins, and a deal qualifies where it closes within 90 days of that contact’s first touch. “Collected revenue” means net funds actually received by you and verified against your CRM or billing records — excluding unbilled quotes, unpaid invoices, and collected statutory VAT. Invoiced monthly in arrears. Legitimate refunds or verified chargebacks are credited against the subsequent monthly statement, or adjusted upon written verification where no active statement cycle remains. Performance shares never stack or duplicate, and no second campaign is run against overlapping contacts.
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